Poole's Plumbing, Inc.

I couldn’t be happier with the service we received from Poole’s Plumbing, and especially from Harry, who was truly exceptional. From the moment they arrived, Harry brought professionalism, warmth, and genuine care for making sure everything in our home was working the way it should. Our problem was not straightforward and hard to diagnose, and related to both pressure and temperature, in part of the house, and we have tankless system. He took the time to understand our concerns, explained everything clearly, and made us feel completely confident throughout the process. What stood out most was his patience, his attention to detail, and his true rare knowledge. It’s rare to meet someone who combines skill, honesty, and kindness so naturally. Everything is running smoothly now, and we feel

Poole's Plumbing (PPI) came out and completed a first time intallation of our 2 Aquor Hot+Cold outside faucets. John & Chris did a great job without any flaws. PPi was very reponsive and quicker than we expected. Will definitely be calling them for future plumbing needs. We are very happy!!!

Poole's came out to our business next day to service an ongoing problem that two other plumbing companies had tried at before. They quickly solved the issue, but more importantly they explained along the way and discussed next steps to avoid this going forward. Pricing was fair too so I plan to call them first for any future issues.

Henry and Andrew were pros. They did a great job installing our tankless water heater. You can tell they put their heart into what they do. They didn’t just do their job — they genuinely love it. Heads up also to Jessica — when she learned that we hadn’t had hot water for a week, she was kind enough to adjust the schedule for the water heater installation. We truly appreciate it. Also, thanks to Bill, who provided straightforward answers to my questions before the installation.

Thank you, Dylan for your service yesterday. Overall, I've been very satisfied with the service by Poole's Plumbing and highly recommend their team. For example, they installed all of the plumbing in my home approximately 6 years ago and have provided routine maintenance since then such as replacing flappers, draining/cleaning the tankless water heater, and helping me trouble shoot minor issues as they arise.