Poseidon Plumbing

Absolutely loved working with this team. They worked hand in hand with the Electrical team I had on site, moving my water heater and allowing all teams to work without disruption. They were very professional, and will be using them for all future plumbing projects I have. Owen was the pro on site and he was fantastic to work with.

Owen was the technician sent out - 5 stars for him. He was polite, respectful, diagnosed and fixed the issue very quickly while explaining to me what was going on, as well as next steps should I notice the problem come back and how to reach out to AHS. The company also reached out quickly to schedule my service. The only downside to my experience is that the morning of my scheduled appointment I got a text that their truck was having issues and they'd have to reschedule so it did push my appointment back a week, which luckily I didn't have an urgent issue or a gushing leak, just a slow leak that was manageable until they could come out.

The technician and employees were professional and performed their jobs to a satisfactory standard. However, their customer service was outrageously unacceptable. I had to have two things done to the my house, which one they completed (water heater), and a clogged sink, which they advised would require a jetter. The water heater we payed for which was around 1200.00$. The price we were given was around 350 for the jetter, as shown in the picture. When we went to schedule to have it fixed they upped the price and gave an excuse why they increased the price that wasn't part of the original agreed price. I still agreed to have to pay the new price at around 550 but advised this was unprofessional and they responded with denying me service. Completely unprofessional way to bargain with custome

Craig was the tech who visited my condo and ket me tell you, I have never felt so respected while he was fixing my leaking tub! The professionalism was amazing! He explained everything he was doing and was on time and so nice to work with! I didnt feel like an idiot as he explained things. I can not recommend Poseidon plumbing enough and I will 100% be calling them again with any other issues I have with plumbing. If I could give more stars I would. Thank you so much Craig and Poseidon Plumbing!

No hot water for the past 4 days. I understand there was a holiday in the middle but it’s supposed to be a “priority”. Can’t get a call back to schedule anything. As others, AHS sent us to them for our hot water tank and a slow drain. They came out a day later, checked things out and haven’t heard back since. When I checked the app with AHS today it’s been marked as “service completed” which is a complete lie. Tried to call again to figure this out as I have an 8m old and we are trying our best. Willing to change review after clarification from the owner but until I have hot water to sterilize my babies bottles, do dishes and take care of our hygiene I can only give 1 star on this so far.