Preferred Service Heating, Cooling and Caring

We had a gas leak start late at night on our furnace. We turned everything off and next day I contacted Steve of Preferred Service Heating, Cooling, and Caring. Best decision ever!!! Steve walked me through what to do and who to call to get gas assessed. Then went out of his way before end of day to squeeze us in to get it fixed before the cold weather kicked back in. Next day did a follow up call to check if everything was satisfactory. Have not seen this kind of service, dedication, or commitment to make sure a customer is taken care in a LONG TIME!!!. Will definitely be calling Steve of Preferred Service Heating, Cooling, and Caring for anything further that I need. I suggest you do the same.

Steve is amazing! He and his crew installed a new furnace, AC, water heater, and water softener in my house almost 5 years ago. When I started having some issues with my softener and furnace I called him up and he came out so promptly and fixed it… AND honored my warranty even though it was due to my lack of maintenance and not his work or product. He was professional, polite, and extremely knowledgeable. I would highly recommend him to anyone for any HVAC or water heater/softener needs.

Amazing customer service! I was so incredibly impressed with Preferred Service Heating, Cooling and Caring and feel so fortunate to have found such a great company. Steve went above and beyond, not only diagnosing my heating issue quickly but also looking for ways to help me save money. He was friendly, responsive, honest, and reliable—everything you could hope for in a service professional. I can’t recommend him enough!

BEST Customer Service EVER!!! Steve has taken incredible care of our family for years. His prices are exponentially lower than other HVAC vendors and he honors his warranty. He gave my A/C a 5 year service warranty. He even helped with the A/C in my car once, no charge. Steve is honorable, hardworking, and trustworthy! I’ve never had to wait longer than a day for an appointment, and he’s usually early to those, too. Please call Steve, you will be amazed at his quality service. Sincerely!

After having used both the large corporate HVAC companies and independent HVAC like Steve, it’s such a big difference! Imagine someone being on time, being honest about the service and your options, and completing the work at the time of service! That’s what you get with Steve. I’m glad I found him and have his contact info saved for the next time.