Premier Emergency Water Removal

I had a great experience with Premier Water Removal! From the start, they were efficient in explaining the entire demolition process, which really helped ease my concerns. The technicians were fantastic — they made sure to protect the floors and other areas of my home, and I was genuinely amazed at how quickly and cleanly they demolished my bathroom. They kept in constant contact throughout the job, which made the whole experience smooth and stress-free. A big thank you to Victoria and Britny in the office — they always made sure my phone calls were returned and that I felt supported every step of the way. Excellent service from start to finish!

Watch out for this company. As many other reviews have stated they come in with a low price but "the game" they play is that they promise to come get their equipment the next day but then they say "they're too busy" and come the day after and do this a couple more times all while you're paying for equipment rental at multiple of hundred of dollars a day. Then when the bill comes they "forget" that they couldn't come because they were too busy so you get an extra $1500-2000 on your bill. So if you go with them, either remind the cs rep that since they can't come get the equipment today that they should comp you for that day or have them come after hours and get their stuff. Ultimately the price you pay, you can go get all of the air movers yourself and sell them after used and still be che

Premier has been an awesome company to work with. They were very prompt in their service. Due to my work schedule I'm not able to be at my house for their visits, but they have walked me through the whole process of filing the insurance claim. They call me when they're on the way to my house and when they're finished for the day. Britny and Victoria have truly been life savers. Full of ideas and suggestions. YNt go the extra mile. I would highly recommend their services. I can't wait to see my finished project. Thank you Premier.

I can't say enough good things about my experience with Premier Water Removal during my recent water mitigation loss. From start to finish, they were professional, prompt, and incredibly supportive during what could have been a very stressful time. A huge shoutout to Britny and Tony—they went above and beyond to make the process as smooth and painless as possible. Britny was fantastic with communication, always keeping me updated and helping coordinate directly with my insurance, which was a huge relief. Tony and his team were quick to respond, thorough in their work, and made sure everything was handled efficiently and properly. Thanks to them, what started as a chaotic situation quickly turned into a manageable one. Their knowledge, attention to detail, and genuine care made all the di

This spring we had 2 separate water issues. In the first case, our plumber recommended PWR--they sent out people right away to begin water remediation and demolition even though it was a holiday weekend. A few weeks later, we had a different issue and we immediately called PWR--as before, this occurred on a Friday evening and they were out right away. They were responsive, worked directly with our insurance, and made sure that our house was dry. In order to keep things moving, we also used them for our rebuilds which included a new shower, replacing and painting drywall in a number of rooms, insulation, new carpet and refinishing hardwood floors. Everyone who came in to work during the process did a good job. Throughout the 4 months we worked with them, they were responsive and professiona