Preston Roofing, Inc

My wife and I were in a difficult time sensitive situation. After almost losing our money (scammed) by two different roofing companies, I reached out to Bob. I explained to him that I received a letter from the insurance company, telling me that we had to replace our roof before Sept 15th. He was incredibly understanding and came the same day I called him, giving us a better estimate than four prior roofing companies. He also had the roof done the next week and in one day. His crew did an amazing job, my wife and I are eternally grateful and I would highly recommend him and his work. Thank you Preston Roofing, you are the best!

I tried getting in contact with this company and all the phone number didn't match the the website. We have a friend who does home remodeling and the phone number he gave us a phone number and that one didn't work. We had a issue with the roofing they did on part of our addition. We have water damage in the ceiling of our sunroom. So after a month of trying we found a roofing company who came out and fixed the roof so we wouldn't get any more water damage. Our friend who does home remodeling knows you and ask you to come by the house and you said you would. You told the friend that you stopped by and looked and everything looked fine. I guess the trap on the roof should have told you that everything was not ok. You told our friend that everything was fine when you stopped by but you didn't

I would just like to respond to your response. You are well aware of the problems we encountered. Multiple messages/emails were sent to the owner, so, yes, you were contacted. BBB even said they contacted you because we filed a complaint through them as well. We were promised that your insurance would cover damaged property due to your crew not adequately tarping the roof when a storm came through. I suggested bad choices may have been made by the crew given the amount of beer that was on site. I questioned the owner about that, and his response was they were probably just icing it down for after work. We paid in full because we trusted you would stand behind your word and replace/fix our damaged electronics and wood in the ceiling which we were promised had been ordered! Ironically,

Not a man of his word. Bob was suppose to come back and do some touch ups. Been texting him each week, he kept promising to come over. I guess he already got his money so he doesn’t feel obligated to, since then he’s been ghosting us. Not very professional imo. If you want someone who doesn’t want to satisfy his customer then this company is the one for you.

Great roof installation. Excellent price and service.