Pumpco Septic Services

Quick and easy. Was able to schedule a service with a text message. The truck showed up at the scheduled time, did the pump, had me verify that the work was to my liking, took payment, and took off. Whole thing took less than an hour. Didn't try to upsell on me on anything either, which I appreciated.

These guys were awesome! Even with the snaffoo at scheduling. They were told to do mine at the end of the day on their way home, and they were very nice! No complaining ane very welcoming. I hope i gat these same guys so i can tip them better.

There's the quick read and there's the long read. The short version is these guys saved me when another company showed up to do a residential pump out, then left without doing a thing. I called Pumpco and they showed up the same day, pumped out the tank and were gone in an hour and a half. The price was 33% less than the last time I had the tank pumped three years ago. Here's the long version: I had arranged with another company to have my residential tank pumped, and I could not take off from work. I had to wait a week for them to send a truck. My wife knew where the tank lids were, but the tech from the other company tried to talk her out of having the job done. He didn't give a reason, and left after walking around the yard for 30 minutes. Their office manager called me to say th

I just don’t get it. I don’t understand the rudeness. Why would you make a customer cry? We had our septic tank pumped and a clog removed. That was about $900. That did not fix it, and the basement flooded again. Had to pay another $800 because the pipe actually needed to be fixed and we basically paid for the pumping for nothing. Now I’m having a toilet flushing issue, and Steve, my contact, does not seem interested in helping at all. I am crying and now the bill is up to $1,700 and they want to charge more. I just don’t understand this. Where is the honor in that? This is my worst nightmare.

Pumpco was recommended to me by a local plumber. And he was right, they are the best in the business, honest, and provide great customer service. There’s simply no comparison with other septic companies around here. Pumpco is the 4th septic service I used, and boy do I wish I contacted them sooner.