PuroClean of Ann Arbor

PuroClean provided exceptional service from start to finish. Carson & Ron the technician’s who helped me, was outstanding. They were professional, respectful, and incredibly thorough in everything they did. They also took the time to explain each step of the process, made sure I felt informed and comfortable, and handled the entire situation with care and confidence. Their attention to detail and genuine dedication to doing the job right really stood out. Thanks to the great team at PuroClean. The results exceeded my expectations. I highly recommend PuroClean!!!

Absolutely love these guys. A water line broke and flooded our living room and kitchen. Crew showed up less than 2 hours after we shut the water off and called them. Jimmy and Ethan were super polite and were careful not to let out cat out. They wore protective shoe coverings so as not to cause any additional damage. They saved the carpet and prevented any major damage to the floor or rest of the house. Very easy to work with and respectful of our home. Friendly and very knowledgeable about the whole procedure. Payment went through insurance with no issues. Nick is by far one of the easiest people I’ve had the pleasure to work with. I will call them again at my next regular or serious disaster (see I can even smile and laugh about something that otherwise would be a stressful situation, so

Puroclean of Ann Arbor is a knowledgeable, professional mitigation team that I would highly recommend to anybody, very thorough and detailed to making sure that All of my Flooded areas were taken care of.

Recently, one of our condo rental units sustained water damage due to a leak from the upstairs unit. Not knowing who to call, we took a chance on a referral from a family friend who is a contractor—and choosing PuroClean turned out to be the best decision we could have made. Nick and his team responded quickly, were highly professional, and efficiently resolved the issue with minimal disruption to our tenants. Throughout the process, they demonstrated clear communication, respect for the property, and a strong attention to detail. Once the work was completed, PuroClean provided a comprehensive report outlining the damage discovered, the mitigation steps taken, and a detailed drying report. These documents were invaluable and allowed us to present a clear and professional case to the upstai

They were empathetic and shared in my urgency at a time when things felt like they were falling apart (because my house and my downstairs neighbor’s home was flooded!). Then Carson and Ron, the technicians, were knowledgeable, informative, and respectful. I am really glad I chose PuroClean over other companies.