Quality Stair Builders Inc

Very nice people and quality work. Would use them again in a heartbeat

Whatever woman answers the phones, she is undoubtedly the rudest @$%#£ I have ever dealt with. My husband left a message on a Friday to set up an appointment for an estimate. My husband bit his tongue with how rude even setting up the appointment was with her. I then called to check the status on Wednesday. She said “I told everyone who called it would be a week!! If that doesn’t work for you, find someone else to do your work!!” Are you serious? Don’t you worry, we will you nasty obnoxious miserable woman! Go crawl in a hole! Do not use this company, regardless of the quality of whoever does the work, i started reading reviews and this is not the only one in regards to customer service. I’m seriously appalled and we will take our $6-10,000 job elsewhere!!

Quality stairs is true to their name!! Honest quotes and real quality work!

Made us wait weeks during the job to come measure, then weeks for delivery of staircase, then weeks to to estimate the handrail, then after agreeing to do the railing waited weeks for install day. When finally able to talk to the head honcho after multiple calls said they weren't even going to do the job because of the design which they felt was a liability even though they accepted the staircase job and agreed to and built the modified staircase. Best part, after waiting weeks and multiple call attempts they never even let us know they weren't going to install the handrail agreed upon. not even a courtesy call just left us hanging. All in all drew out a staircase job from January-March without closure. Nice. Real nice.

For any stairs or railing needs, there is only one place to go!!!! Quality stairs!!!! The best work and the nicest people!!!