Rainbow Restoration of Norfolk

We have had a great experience with Johnny and Rainbow Restoration after experiencing storm damage to our roof that lead to interior water damage. Johnny came out on a weekend to tarp our roof and he and his crew came back out as soon as we had insurance approval to take down our damaged ceiling and remediate the moisture and mold. The team was communicative, courteous, and attentive. I appreciated the daily check ins with a heads up before arrival, as well as the steps taken to ensure that our home was clean and safe throughout the process.

2.5 stars- this is a two part review. I had some water damage to my home due to plumbing issues. I would highly recommend Rainbow Restoration for mitigation. The team was prompt and worked diligently. This was my first time dealing with a situation of this nature so I was leary about the whole process. I do not recommend Rainbow Restoration if you are looking to restore your home. After the mitigation, the plumbers came in and replaced my main sewer line. I live on a slab so they had to break up my flooring. Plumbers came in and completed their part in about a week. If only I knew what I knew now...the restoration part. This phase took forever. Between drafting and submitting the documentation to my homeowner's insurance, securing contractors and then having the contractors comp

Great team! They got the ceiling and insulation All down and cleaned Up in just a few hours, very professional, but also very friendly. As you can see from the pictures, they did a great job.

Jake was our technician from Rainbow Restoration who performed a mold remediation project for a water leak in our home. Jake did a great job explaining the process and timeline involved. He was professional, communicative and courteous throughout the process. He definitely is a credit to his company. Thanks Jake!

I recently had four leaks in my roof,which caused water damage to my interior walls Rainbow Restoration was sent by my insurance to do the repairs. As the repairs entailed,would produce dust particles in the air,we were told that my husband and I would have relocate to a hotel for a few days. My husband has severe emphysema. Needless to say,I was devastated at what this meant to us having to move with all his oxygen equipment and wheelchair plus two cats.We are both in our 70s The staff from Rainbow Restoration were absolutely phenomenal. From Sevasti,the owner, Victor,the facilitator and their wonderful staff all pitched in and helped us They made the move so easy for us. The three young men who helped carry all our luggage to the car and helped to make our transition to the hotel so e