Randy & Sons Water Heaters

Everyone I worked with at Randy & Sons Water Heaters was excellent. John was very thorough in checking out my old house to figure out the best way to get new A/C and heat pump systems installed. He quickly sent over a clear and detailed proposal after his visit. Harrison made the rebate and financing process simple and was very friendly to work with. Landon and the rest of the installation team did a great job putting in the new HVAC system, even though it was a tricky project with the age of my home. They were professional, respectful, always kept me updated, and made sure everything was clean before they left each day. I’m really happy with how everything turned out in my Orem home.

My old heater system in Orem was installed many years ago and finally stopped working when I needed it most. Losing heat during a cold Utah winter can be tough, so I reached out for help after my parents recommended this company—they’ve always had great experiences with them. When I called after hours, I spoke with their knowledgeable technician, Landon, who was very helpful and explained that my heater needed more than a quick fix. He arranged for Harrison to come out and check the system the very next day. Harrison arrived on time, carefully inspected my heater, and provided me with clear quotes for several repair and replacement options. He explained the differences between each choice, including energy efficiency and overall value, so I could make an informed decision. Even though the

We are very happy with the AC repair service we received. Our old air conditioner stopped working during a really hot day, so we called for help. Avery arrived at our house quickly, did a careful inspection, and explained that getting a new AC system would be the best choice for us. Afterward, Avery brought in another specialist, John, who helped us pick out the right unit for our home. John explained everything clearly and even made sure we got a temporary window unit so we could stay cool until the new system was installed. The installation team, including Harrison and two other technicians, showed up early the next morning. They were all polite, worked fast, and had our new air conditioning running smoothly by the afternoon. We also appreciated the great customer service after the insta

I highly recommend Randy & Sons Water Heaters! After having trouble getting a response from another HVAC company in Orem, I reached out to this company through their online request form. They got back to me quickly and were able to send Harrison out the same day to check on my system. It turned out I needed both a new furnace and A/C unit. Harrison was very open and took the time to explain everything, answering all my questions in simple terms. Scheduling the installation for the next day was easy, and the whole process was smooth from start to finish. The technicians were professional and friendly throughout the entire job. I will definitely use them again for any HVAC needs and recommend them to anyone in the area looking for reliable service.

We recently had our furnace checked out by Randy & Sons Water Heaters. The first technician quickly diagnosed the issue and replaced a faulty capacitor, getting the heat back on in no time. Later, John visited and was very thorough—he swapped out the disconnect box, installed a new breaker, and carefully checked all the vents. He even redirected the airflow to make sure our home would warm up evenly, which was a problem we had noticed before. John explained each step and made sure we understood what was happening. We’re really happy with the service and how comfortable our home feels now. Great work!