Rashid Garage Doors Inc

Always a pleasure working with Rashid Garage Doors INC. Thank you to you and your team for keeping me well stocked and prepared for my installations.

Such great service! I called at 7:45am with a broken door and was called back at 8am, and had a technician to my house by 8:08! I was amazed. Service was quick, professional and affordable. I would highly recommend Rashid Garage if you have any repairs needed on your garage door!

I purchased a garage door opener from Rashid Garage Doors on November 21, 2024. I used them because they installed my old opener twenty years ago. When the young man came out and installed my opener which was a LiftMaster power by myQ. Once he installed the opener, he was unable to pair my myq video keypad. He said this was not something they know how to do (which I found odd). I said I would try pairing it myself. In the meantime, I did call Rashid Garage back with a few questions. However, I had my godson to help me with pairing the keypad. This did not work, and we ended up getting the opener offline and had to call Liftmaster Support who tried to walk him through the process. We had no luck and had to manually close the garage door. I called Rashid Garage Doors to see if I could get so

Our garage door had been in need of replacement for a while, and when it started falling to pieces, we got in touch with Rashid Garage Doors. We were able to have someone out to inspect on a Saturday which was awesome! I got a call from them with a final quote same-day and got the install scheduled for the following Tuesday. Our new door looks great! Our installer Bret was amazing. I thought he would be here for most of the day, but he finished within 2 hours. He took the time to walk me through what he did and gave some tips on maintaining the rollers and springs. He really was above and beyond in the level of service and care he provided. Thanks so much to Bret & Rashid Garage Doors for the awesome experience!

The lady at the front desk has a very rude demeanor over the phone. There seems to be a lot of miss communication at this place, whether it be they can't find past service records, blaming techs for pocketing cash payments, or an appointment that was confirmed canceled but you get a call saying the tech is otw to your house and you tell them, I called and cancelled yesteday because I fixed the issue myself. The lady says there's no cancellation on my desk and basically insinuating the customer is to blame. I'm sorry there's a lack of communication in your work place and that I ended up fixing the issue myself, potentially saving me hundreds of dollars just by tightening some bolts. If attitude and communication are worked on, better ratings would occur.