Red Rose Pool Service, LLC

My project was finally finished. Did a complete pool patio fence renovation. Lot work and $$. The final touch was done yesterday by red rose pool. The entire crew from red rose was wonderful. RICK and EVAN were the last two guys yesterday on the final steps you guys rock. 💯 satified. Highly recommend RED ROSE. Great job.

Reading all the 5-star reviews is surreal-I had to double check to see if I had the right company! Our pool has been open for 2 weeks and still looks terrible. Why? Because they removed the filters to clean them but never put them back. We have had similar problems over the years and want to make sure others know about it. Last year they'd come to clean and leave after 10 minutes, repeatedly. TBH I feel pretty dumb for having given them another chance. 😕 Update: because you're clearly trying to gaslight me, I'm including photos of what our pool looks like right now.

We had our concrete pool refinished in April 2021. This included new coping and tile work around the pool and the spillover spa. At the same time we also had them replace the pump. A year later we had them replace the DE filter with a cartridge filter. The pump, which they had installed, was too strong for the cartridge filter that they put in, and it kept destroying the cartridges. It took two visits from technicians before they realized what the issue was and the solution was to set the pump parameters to not go above 2800 RPM. So, they sold me a filter system that was too small for the pump that they had previously sold me. In 2024 we started noticing a lot of patches of blue showing through the plaster finish of the pool. I was constantly having to clean the cartridges of the filter sy

Red Rose was supposed to call yesterday by 2 to confirm the installation on our liner for today. They didn’t call and it wasn’t til I called them at 9 this morning I found out they rescheduled it for Friday. This is some of the worst customer service you can get from a contractor. I know things happen and change but a phone call to let us know is essential. I hope the installation is better than the service they have given us so far. I’ll keep you updated as to when and how the install is.

"Scotty and Garry did an outstanding job installing our pool liner! Their professionalism and friendly demeanor made the whole process enjoyable. The liner looks amazing, and their tips for first-time pool owners were invaluable. They went above and beyond to make sure our old pool looks brand new. Highly recommend Scotty and Garry team!" - Jordan and Alexis Ream