Reliability Home Services

Today I got a new furnace installed. I was very pleased with the work Elvis and Juan did. These guy's worked very hard and diligently. I appreciate their knowledge and professionalism. Everything was explained to me thoroughly. Their demeanor was pleasant even when I needed them to explain what they just had explained to me again. I want to give special thanks to Demetrius Wheeler of Michael and Son who got the ball rolling. He explained the process of the installation and also helped me with additional financing needs. Once again my experience with Michael and Son has been outstanding. Thanks again guy's cause I'm 100% a Michael and Son fan.

Frustrating Experience: Pushy Sales, Price Hikes, and Sloppy Work If you’re considering Reliable Home Services, I strongly recommend asking a lot of questions—and double-checking any work they perform before the 30 day warranty is up (Beware you maybe labeled argumentative and told so lol). Also, something else to consider. Even if they do a good job, would they respond kindly, respectfully, and with your interest in mind? Rob the dispatch would say as he has said to me, "It's up to the customer to decide". Also, would they be argumentative and fully honor a warranty? My guess is that there would be additional "platinum" recommendations - see some of the 1, 2, and 3 star reviews and judge for yourself. That's what happened to me - see details below. If you’d like more details or want to

Joe was very respectful. He thoroughly checked out boiler to find where the vibration noise was coming from. He cleaned out the system. He said the noise was coming from the fan but that is working fine. He said he would us a quote on a new part if we wanted to replace it. Very happy with the way he worked

Rob came to our home and made this process so much easier on us. We were sold a "lemon home" and legit nothing we can do other than just fix it up. Even tho the price was high (no fault to the company, ALL the fault to the builders) we are 100% focused on using this company to do the work. Didnt bull-ish us. Came in quick, thoroughly and was very respectful. Look forward to working with them.

Bobby was completely professional and took care of the clogs in the kitchen and bathroom faucets.He repeatedly checked both to make sure that by pressing the problem out of one, it didn't interfere with the second. He was very thorough with checking everything from the hot water tank to the plumbing, all the pipes, valves, faucets, everything. He took the time to make sure the problem was fixed correctly. Would highly recommend them for any of your plumbing needs.