Reliable Heating & Air, Plumbing and Electrical - Fayetteville

we had our HVAC system replaced after 15+ years of it being broken. Reliable was amazing from start to finish. Prices are reasonable & the install techs went above and beyond! We had a couple wires that needed to be replaced and they did it no problem, most other companies i feel would have called someone else to do it. They were also super nice, made sure I understood how to use our new system and cleaned up well after themselves. Thank you reliable heating & air!

I worked with Reliable Heating and Air, starting with the salesman, Sam, and the experience was excellent from beginning to end. Sam was transparent throughout the entire process—he clearly explained pricing, the installation process, and was very knowledgeable about all the products he offered. He was never pushy; he provided the information and gave me the time to make my own decision. Whenever I had questions, he answered them quickly and thoroughly. After receiving the quotes, Sam followed up on my concerns and worked with his managers to get me the best deal possible, including upgrades to several key components. Once I decided to move forward, the installation was scheduled and completed within two days. The installation crew arrived on time, were professional, and did an outstandin

I had my water heater fail over the cold snap. I sent in the online form for a replacement quote and was called back within almost minutes of submitting. The gentleman on the phone was super friendly and knowledgeable about the upcoming process and was able to confirm my appointment would be the next morning from 8-12 and I would receive a call from the technician before he arrived. I did indeed receive that call the next morning (at 8 am!) and Harry arrived to look at my old water heater. Harry was simply fantastic. He was articulate during the quote phase as was able to break down my options to replace and my options for financing or their in house comfort as a system. After deciding he began to work. He was very careful in my home and treated the area he was working in with respect

Garrett Puckett was great. He installed our new AC unit quickness and precision. He took his time to set up the wifi and explain how the thermostat worked. He also did a final walk through with me and explained the entire process. I would definitely ask for Garrett on my next install.

Just had a recent Trane installed at my home by Roger and William, both great and professional. Roger even went above and beyond to help me install an aftermarket thermostat not supplied by Reliable. He Made sure that the unit and thermostat were working the way I preferred and even thought me how to navigate the app and settings. My Home Comfort guy Keith Toms was exceptionally knowledgeable with his job as well. -DD