Reno City Cleaning

I came to Reno from out of state to help a friend who was in the hospital receiving chemotherapy for cancer. He had been so ill he hadn't been able to clean his home for over a month. John came in and did an amazing job. He introduced himself and I told him the story and he was very compassionate and professional. The house was filled with so much dust and hadn't had a deep clean in several years. He understood the problem and he focused on the most important areas first. The price had been set beforehand and when I believed we were done he insisted on staying another hour and finishing up some last minute items. He even helped me change the air filter. He was truly an angel in a time when I needed one. I just wish he lived in the same town as I do so I could hire him on a regular basis!

This company went above and beyond, after another cleaner canceled my appointment last minute, I was frantically trying to find another cleaner before my move out. Thats when I came across Reno City Cleaning. They were quick to respond and were able to squeeze me in on a last minute notice. They showed up on time and reviewed with me all the services to be completed. After the clean was completed I reviewed the work and noticed a couple items were missed. I addressed it with them and they responded immediately and did everything they could to make it right. This level of customer service is something that’s missing from a lot of companies but what I received from Reno City Cleaning was clear and communicative. I recommend them to anyone in need of home cleaning services as they take care a

Don’t use this place unless you want to spend a lot of money for no cleaning. We paid them almost 400$ for a detailed move out clean with the addition of the fridge and the oven. There were 55 things that they said they would do and they questionably did 11. We hired a professional because we had lived in the place for a while and it was dirty, we needed help. They did not do any surface , doorknob, light switch, fan, window, or wall in the house. They didn’t even sweep and mop with the exception of one closet which they left the dirt pile in. I’ll include pictures of AFTER the clean, everything pictured was on the list. I will also include the list with what they actually did highlighted. Their solution was to give us a discount. They offered to send someone out to fix it but it was a mov

Reno City Cleaning did an amazing job! They were professional, punctual, and left everything spotless. My home has never looked better. I highly recommend them if you're looking for top-notch cleaning service!

Had our first clean with Reno City Cleaning this past weekend and cannot recommend enough. Glenda and Scooter were wonderful to work with, asked about specific focus areas, and delivered. They were punctual and thorough and will definitely be booking services again. Thank you!