Residential Plumbing, Heating & Cooling

As I peruse the reviews and comments concerning Residential Plumbing, Heating & Cooling, I've made the decision not to choose their services. It's evident that this company has significant room for improvement when it comes to providing quality customer service. I appreciate the insight shared in these reviews, which has led me to explore other options for my needs. Although I haven't engaged with Residential Plumbing, Heating & Cooling personally, the accounts I've come across from those who have dealt with them have been troubling. These customers have encountered unprofessional behavior, unexpected and questionable increases in costs, and complications related to billing and payment processes. It's disheartening to note that some clients have experienced being unheard and poorly treat

What a fantastic experience! The moment i got on the phone with Kait, I knew I had struck gold. She sent Dustin over to check out my furnace and he went over everything with a fine tooth comb, making sure I understood everything. He even taught me how to change the filter. I'll definitely use this company again. As a single female homeowner, it feels so good to have a company I can trust. Five Stars all the way!

On October 13, 2023, I had a deeply disappointing experience with Residential Plumbing, Heating & Cooling. The ordeal began when my friend contacted the company for plumbing services and received a quote for labor costs over the phone. To our dismay, upon receiving the final bill, we discovered it was nearly double the initially agreed-upon price. To rectify this discrepancy, my friend attempted to pay with a money order, a legitimate and commonly accepted form of payment. However, the situation took a troubling turn when the individual at the front desk declined the money order and went as far as threatening to involve law enforcement, citing trespassing. What's more, Residential Plumbing, Heating & Cooling arbitrarily added undisclosed charges to the bill, straying far from the profess

After a negative experience with another company in Kalamazoo we called Residential to complete our A/C repair and from the very beginning, they were incredibly helpful, and they got us set up with an appointment asap. Within 45 minutes of arriving the leak was detected, repaired and the rest of the unit was checked out to be sure there were no other problems. This was the best possible experience!

Had a fantastic experience with Bob and his team. My A/C went out and they were at our house within 24 hours to begin the replacement process. Professional and easy to work with. Office staff is awesome as well, big shout out to Kait.