Restoration Experts of NC

We experienced water damage. The Water Mitigation Manager (Dale) was absolutely superb! He communicated clearly the scope of work to be done, was very prompt and professional. Unfortunately, we had three different repair project managers with no updates, calls or any communication. I do not recommend this company.

I was fed up with the mold in our bathroom that kept coming back. We tried a few different things to get rid of the mold, but nothing seemed to work. I called and set up an inspection, bracing myself for a pushy salesperson that would pressure us into services we didn’t actually need. Instead, we met Dale, who was very friendly and knowledgeable and transparent about what our options were. He gave great advice that helped us stay on budget. I’m definitely keeping his business card in case his services are needed in the future!

Recently under new management, their customer service is top notch and running on all cylinders. As an insurance agent, I can highly recommend this company to clients knowing they will be taken care of from start to finish. They are a honest professional team for all your restoration needs.

Brent and his team are super responsive and professional. In very good hands for when the unexpected happens. They make the insurance claim process easy as well. If you're in need, make Restoration Experts your first call!

Unfortunately, we've experienced two water damage incidents in the past three years—but fortunately, both times we had the incredible team at Restoration Experts by our side. From the very first phone call, they were responsive, knowledgeable, and genuinely helpful, which made a stressful situation so much easier to handle. We were especially lucky to have Austin and Sean working on the damage. They were not only professional and efficient but also took the time to explain each step of the process so we always felt informed and confident in the work being done. Their attention to detail and commitment to quality were clear every step of the way. Now, thanks to their expertise and hard work, our home is back to normal—and even better than before. A huge thank you to Austin, Sean, and Dale