Richards Pool Service Inc

Terrible. They snapped our clearly marked internet line (never apologized and blamed Xfinity for “not marking it correctly” despite the orange flag and paint). We’re now three weeks post-install and the ground behind our pool has constantly been wet. At first we thought it was excess water from the install, then it rained for a few days. But it’s been consistently swampy back there. Yesterday we filled around the pool with dry dirt to see where the water was coming from. Sure enough it’s leaking from the pool. But their contract says we have to notify them within 24 hours of install, which it was impossible to know then. Terrible experience. We are notifying the pool store who recommended them of our experiences.

They installed my pool as contracted on July 28th 2016 was at that time satified with there work. had them come out and close pool in Oct of 2016 after removing about 1ft of water to get below skimmer they put the cover on and used twine. during the winter heavy winds bent pool and the liner came off notified them in Feb of pool damage with pics never heard from them contacted Water WAY in Portage where we purchased pool "they recommed Richards" sent pics to them eas informed that they did a shabby job on closeing and was not to manufactors sepefications. Richards wanted another $375.00 to fix the problem. I felt they did not do the job right so they should stand behind there work. They refused so I will not recommed them to anyone and will tell anyone intrested to find someone else. A -10

Life is crazy busy right now so I had Richard's close my pool this first season. What would have taken us all day, took them 45 minutes. Thanks guys! They also installed our pool in about 3 hours. Great bunch of guys!

We loved working with Richards pool! Their pricing for install was extremely reasonable. The crew that came was very friendly, and knowledgeable. They communicated well, and were on time the day of the install. Looking forward to working with Richards again come the end of the season to have our pool closed.

Richards Pool Service installed our pool in 2018 and have opened and/or closed it every year since. They are always friendly, informative, on time and do a great job!