Rick Wenzel Oil Co

Rick Wenzel Oil and Heating has been excellent to work with. We initially switched our propane provider from Irving to Wenzel because we wanted to support a local company that knows the community and is easy to communicate with. They replaced our 25-year-old propane tank quickly, efficiently, and neatly. More recently, we experienced a failure with both the primary and secondary heat exchangers on our furnace. Their team promptly diagnosed the issue, coordinated with the manufacturer to have the parts covered under warranty, and restored our system with minimal disruption. The work was completed with professionalism, courtesy, and cleanliness, and we were kept informed throughout the entire process. I highly recommend Rick Wenzel Oil and Heating as a one-stop shop for heating, cooling, a

Set up an appointment for my annual cleaning and the technician shows up, cleans my boiler, and leaves. Next morning, 11 degrees outside, hop in the shower at 5 am, no hot water. Call Wenzel to complain and tech shows up about 2 pm the next day. Now I have a 300.00 plus bill for parts that worked fine before they touched my boiler We had already discussed this before I posted this review and had we come to an acceptable resoloution the review would have never been posted.

I absolutely love this family business. Everyone I’ve spoken with is honest, kind, and helpful. I ask a ton of questions, and they are just as patient and informative with the 100th question as they are with the very first. I will continue to do business with Rick Wenzel Oil Co. for as long as they’ll have me.

We moved in to our house last year and promptly switched our oil service to Rick Wenzel and they have been the best! Great customer service, clean and respectful on property, and overall a great bunch of people to work with. We highly recommend them to everyone!

Owner, receptionist, and delivery driver were all very nice and compassionate. After ordering from a competitor about a week ago and still no delivery, I found myself out of oil. Wenzel was able to deliver to me same day a few hours later. I really appreciate their help! Got a new customer.