Riley Heat and Air

Absolute nightmare. The guy broke my air conditioning while refilling it with Freon and then said it wasn’t his fault and then ran out of the house. Called several times they denied everything. Ridiculous and they still charged me to the Freon despite ruining a unit that will probably cost 8k to replace. Do not deal with these people and if you have to just video them the whole time because THEY ARE LIARS!

They don’t care about fixing anything all they want is your money. They failed to complete HVAC repairs and wanted to charge me more money to come back when it wasn’t working again a few days later.

I had a very disappointing experience with Riley Heat & Air due to a complete lack of transparency around pricing. The technician gave us a verbal estimate before starting the work, but when he handed us the final invoice, the amount was noticeably higher. When I questioned the discrepancy, he told us the company doesn’t provide a list of official prices and that he could essentially charge what he saw fit. I asked for a discount because the final price felt excessive, and he said he’d have to call someone at the company to approve it. When I called the company myself to see if someone else could help, the person who answered said the only person I could speak with was the technician—because he is the manager. They also told me no one else has access to the owner, which left me with no re

Riley Heat and Air came out within a couple hours when my AC went out last week. Was informed and professional, He soon got the frigid air flowing again. They also provide an annual plan with discounts! Riley Heat and Air, thank you! Strongly suggested for excellent quality, affordable prices, and prompt service!

While my partner and I were under contract for a new home, our home inspector identified several HVAC issues and recommended a separate HVAC inspection. We had hired another HVAC company that bailed at the last minute, and the one good thing I'll say about Riley is that their technician, Adonis, was able to come out with less than 24 hours' notice. He arrived on time and called when he was on his way so we knew when to expect him. Perhaps in part because our realtor was present, the inspection left quite a bit to be desired. Adonis was very quick to slap a Riley sticker on all our equipment, but he didn't spend much time with it. Instead, he rather quickly said that everything was fine and talked up how great it was that our home had Carrier products. Adonis identified that our heat pump