Rit Fonda Heating & Cooling

Just had replace my new gas furnace that they installed 5 years ago incorrectly.. Was told that I was lucky that it didn't cause a carbon monoxide poisoning because it wasn't vented properly.. the secondary heating was burnt and cracked due to over heating from improper install. Buyer beware.

Rit Fonda has worked for over a decade on a furnace and cooling system at a previous home. We then bought a new house and switched to another firm in the area. When we had a no-heat condition this year the other firm indicated that our 10 year old system wasn’t under warranty and we would need to spend $7,000 for a new furnace. We then called Rit Fonda, who came and found the reason why we had a no heat condition (a condensate pump), saving us thousands of dollars that did not need to be spent. - Highly recommend Rit Fonda!

13 years ago, Rit Fonda installed a $10K Weil McLean boiler. Despite 2 service calls for water leaking all over our floors, still leaking. Yesterday we found a hole blown through the heat exchanger which had to be there since the leaks started around December. Now we find Rit Fonda's not done the annual maintenance required to sustain the warranty. And several parts of the original install were done wrong. Now, we need a new boiler. We are SOL. Go elsewhere!!!

When our furnace went out in my office they said they were going to come and never showed. When we called again they showed up the next day and we were told we were going to have to wait 3 weeks for parts. After one week we called to complain as we were freezing it was 54 degrees we had space heaters everywhere. After we complained they miraculously got the parts the next day!! Turns out they were waiting for a kit because it was more convenient than building the kit themselves!! In our most recent experience with Rit Fonda my boss found them to be very rude and unprofessional. I never write reviews but thought this was important and looking at the other reviews we are not alone.

Having moved to the area back in 2013 due to my husband's military career, we opted to call a local company for annual servicing of our central AC unit in the home we had purchased. Rit Fonda was quick to accommodate our service request, and we were pleased with the service. We were equally as pleased with the service they provided us in the fall and winter when we requested service to be performed on our furnace. In 2015, with our AC in need of service and/or repair at the present time, we didn't hesitate to contact Rit Fonda for a service call. Again, they were very quick to accommodate our service call, and we were informed that the compressor in our AC unit needed replacing, and that our best bet would be to replace the entire unit. Not a suggestion we disagreed with, but my husband di