Rooter Hero Plumbing & Air of San Jose

Delightful experience from start to finish. I booked online late on a Saturday and Luis Segura picked up my appointment immediately. He was en route quickly and arrived on time. Luis was very respectful of my space and went above and beyond to ensure that no dirty water ever got on the floor. He explained every step of the process and set expectations. He did the job with great care and patience. In the end he got the job completed and got me a working kitchen sink and unclogged drain. Rooter Hero and Luis Segura provided a comprehensive and affordable service that left me very satisfied and happy. I highly recommend this company and Luis.

Easily requested a same day appointment online. Their response came in a timely manner and they communicated who would be arriving and when I could expect them. Eli arrived and was friendly, courteous, and efficient. Not only did he fix my sink issue, he clearly explained the situation, so now I’ll know what to look for should I need to call for help again. I highly recommend and would be happy to have Eli’s services again. Thank you!

Cody provided excellent service and explained my options to me when he came for his initial inspection. He gave me a quote for the service. I agreed to and he went to Home Depot to grab the parts. He was back fairly quickly and was very considerate of the noise level because my children were asleep. He was very friendly and put me at ease about having to call an emergency plumber at night. 10/10 would recommend this company based off his level of service alone.

Cody was awesome! He came out to unplug our bathtub drain. He was in the middle of snaking it when the snake broke (could've happened to anyone). Instead of making me wait for a trip back to the office or another truck, he ran around the corner to the hardware store, grabbed what he needed and got the job done quick. Also, the customer service was great! Cody was super personable and he even cleaned up the area afterwards. Bathtub is back to normal and the price was super reasonable. I would definitely recommend these folks. Not all heroes wear capes!

Thank you Rooter Hero team! After attempting to and being unsuccessful in scheduling a visit with one of several plumbing companies to unclog my kitchen sink, I thought I would have to endure even more gross backed up water and gunk for who knows how much longer. I was so discouraged. Then I stumbled upon Rooter Hero! My first contact was Marielyn who was able to schedule a consult that same day. She patiently answered my questions in a manner to give me hope that her company understood my frustration and and would do their best to meet my needs. Thank you so much for your attentiveness. How happy I was to open my door at the scheduled time to meet my Hero, Cody, standing there with the widest of smiles. Cody took the time to educate me regarding his diagnosis and plan. And, he liste