Rose Fence Company

Rose Fence did excellent work; however they dropped the ball when the gate quit closing after several months and I'm rating them a 2. I had the fence installed in 2016 and the gate kept sagging and I kept adjusting thinking it was settling; but the gate continued to sag until I could no longer adjust it. I called Rose fence including the salesperson and they were nice, but never completed the job correctly. They came a few times with band aid fixes that worked for a brief period and didn't hold. I think the gate post needs to be re-installed correctly. This is a real shame as these guys were professional. Great Salesperson KC and expert advice and answered our many questions and walked us through the entire process. Rose was great at getting the permit and working through some kinks and

I had been wanting to get a vinyl fence to replace my old beat-up wooden fence for at least 1 year. Then Hurricane Irma damaged several panels of my old fence, and I was finally motivated to get a new fence (let us not forget the financial aid from the insurance). So I researched at length for the best value (not just cost) fence combined with the best warranty and quality from a reputable company with at least 4-star ratings from Google, BBB, Yelp and FB, and Rose Fence was the winner. Unfortunately Rose did not deliver the fence within the 4-week estimated period… yes, it was an estimate, not a commitment… but as a customer I’d expected them to meet their own estimate. Then when they finally scheduled the fence delivery, but they ended up cancelling it by email the day before the deliver

We met with the sales rep at our home and at the showroom. At our home we were offered brochures and products we found out later that they couldn't get. So we went to the showroom and chose our selections and waited on a quote. The rep was responsive in that he would say, "I don't have a quote yet." or "I am waiting on my supplier." 2 months went by with us reaching out multiple times. We got no where and went with another company because they just wouldn't supply the pricing. Waste of our time and that of the sales person.

Rose Fence installed our white vinyl fence over a year ago and the product quality and installation was excellent. We recently needed some gate adjustments and they again provided excellent service. I would gladly use them again. Overall very pleased!

I contacted Rose Fence to help with a repair to my home automatic gate. The electric arm had become completely detached from the gate, potentially by someone running into it, or it not being put on properly in the first place, but regardless I called Rose Fencing to get an estimate on the repair, and asked them if they could fix it. They asked me to send pictures of the damage, and I did. Then they responded the next day and told me the damage wasn't extensive enough for them to repair it. Given that my gate is inoperable completely, I do not understand this. I think its not professional to only want to help the very expensive quotes, and not have time for "smaller" repairs. Particularly, if those people could always be potential for future repairs and more business down the road. I