Ross Heating and Air Conditioning, Inc.

Thank you Ross Heating and Air Conditioning for installing our new Heating & Air system. Reasonable pricing, great installation team (Rodrigo and Alan), and excellent customer service. Special shout out to Frank who provided a thorough estimate, patiently answered all my questions, explained things in my language, and is all around a really nice guy. Job well done!

Frank came out and spent a lot of time with me working through what we could do to install a new HVAC in our home. Our needs are very complicated. Frank is so extremely knowledgeable. I truly appreciate the way he explains things and his commitment to finding a solution. As a realtor, I am a long time, personal customer of Ross Heating and Air and highly recommend them for inspections, service, and installation.

I’m happy with how responsive frank was, he answered all my questions l, listened to our needs and did a detailed analysis to give e us an accurate assessment of issues in our furnace and ac unit. This is a large improvement investment and I felt he did a thorough inspection and had a 2 man crew there to replace full hvac systems, this only impacting family for one day. I recommend Ross for their professional, timely, patients to answer all our questions attitude and delivery. Thank you frank and team for making this stressful for me issue resolved with kindness and action.

I've used Ross Heating to service and tune up my oil furnace in the past; I've always received excellent customer service; from the initial call for service request, they always answer the telephone, to the technician who responded to my home and do the servicing. Yesterday it was Frank who responded to my home while I was not there. He called me to let me know that he had arrived and he called back to give me updates. Frank was extremely responsive to my inquiries, he was very courteous and professional. I will continue to use Ross Heating in the future and highly recommend them.

I was able to get a next day appointment no problem. Dustin arrived exactly on time. He was professional without being overbearing. After he completed his inspection he let me know what he found. Honest and straightforward. He explained what he could do, what plan Ross offers and let me make the decision. No hard sell. I chose the plan to have Dustin do maintenance on my a/c unit and water heater and include full maintenance on my furnace. I am very pleased with my choice to have Ross Heating and A/C solve my furnace problem.