Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services

Austin was the plumber who was sent to my dad's residence this past week. His first visit, was late Saturday night and he returned Sunday. Austin was very thorough with his explanation, unlike the original company that we contacted for follow-up service to their installation. After speaking with the original plumbing company, my dad decided to use a different company to fix the issues related to the first company's installation. He was extremely polite and sincerely wanted to fix the issue since my 78 year old dad had been without water for 2 days. I want to personally Thank you Austin! For your hard work and great attitude when working. Kind regards Dana Davis

Austin was very efficient in addressing and providing estimates initially. Crew that completed work did excellent job! HOWEVER the work was later identified as incomplete. They installed a new sump pump but failed to connect it to electrical. They damaged a tree and ground while redoing external drain and left pop up too high above the ground. Austin later became very unresponsive. They installed drains with no P traps then came back out with over 900.00 estimate to fix after originally charging several thousand to fix. They refused to provide pictures of completed work in crawl space. Tried three times to talk to GM. They installed rough in to shower and attached to a board. New plumber had to remove to get unit for shower handle installed. Very disappointed. Technician Zach did the best

Our tech Dustin came out on Friday night to help with a main line clog and was super helpful and kind. He went out of his way to get our toilet working tonight instead of making us wait until tomorrow morning. Great customer service and happy to have our toilet working tonight!

Super fast, and efficient service! Cameron not only was super nice, professional, very clean and tidy, answered any and all questions I had. He even taught me knowledge that will definitely be beneficial in the future for me to know. Also, he was very speedy not only figuring out the problem, but also fixing the problem correctly. All together good experience. Even came despite it being late at night, You guys have no clue how much we appreciate you. Thank you so much. Also, Cameron was on time I was told 9-9:15pm and despite it snowing slightly getting dark and slippery my 9:15pm alarm went off and within 2 minutes if that he was politely knocking on the door.

Dustin and damien from roto rooter was great! They really went above and beyond for us... And then some! I highly recommend people to use roto rooter! I will be requesting there service in the future if I have any problems.