Roto-Rooter Plumbing & Water Cleanup

I would honestly give them a 4.8. The guys were quick and good, but they didn’t put booties on their feet when they came into my home. which he informed me after they reviewed the affected area they would. When I asked where were the shoes booties he said they can’t put the booties on because of the machine then they were maneuvering would possibly caused them to slip. I’m a solution type of individual so I checked Amazon and they sell shoe covers with grip. Sooo, yeah. Not only did I have to clean up the mess. I had to clean up everywhere that they stopped.

Richard arrived for an emergency service call later in the evening. Our main drain kept backing up and causing flooding on our lower level. It’s important to recognize the outstanding service that Richard provided. He was friendly, polite, patient and professional during the service call. He communicated where he was in the process each step. He spent over 3 hours calmly working on the issue and now it is fixed! He made a terrible situation better. I am thankful he took the time to really fix the problem. Highly recommend!

Friendly and competent, got here when they said they would, did the job I hired them for, and explained everything as he was working. Courteous and professional.

Tech Gabriel came to unclog the toilet and found an obstruction McDonald’s kids meal toy son flushed down the toilet. Toilet flushes normally again. Would use Roto-Rooter again if need be. Would recommend Roto-Rooter to anyone, my friends and family. Tech Gabriel provided great customer service, knowledgeable, kind, friendly, helpful. Top notch 5 stars! Thank you Roto-Rooter and Gabriel!

Sewer in basement backed up. Called and plumber arrived in less than 2 hours. Alcee, the plumber, asked details about what happened and then checked both inside drains and outside. He explained every detail of what he was going to do and what he was finding as he cleaned the drain. Answered all my questions. Proper flow was established. Outstanding service. Excellent plumber!