Roto-Rooter Plumbing & Water Cleanup

Drain main backed up into the house. They were upfront and honest about everything. No pressure, just gave me the information I needed to make a decision. They were also able to clear out my main line obstruction very quickly and thoroughly. Response time was great. Cole did a great job.

They sent out a tech within a reasonable time which I appreciated. Saul was awesome! While fixing our issue, he explained what he was doing step by step and explained preventative measures for the future. He was very easy to talk to and I highly recommend him if you ever have any issues!

Called for bathroom sink clogged drain. Wanted peeled to Street. Kept promising me they would be there fir 3 days. Sent a guy who wanted to work on tub. Only peeled out a small ways and said it would clog again. Didn't fix the problem. Tech said he didnt have the equipment to eel to the street. WILL NEVER USE ROTO ROOTER AGAIN!

Still haven’t got my service. Called before 1pm and was told that a technician (Derrick) should be here within 2 hours—that’s fast, wasn’t expecting that, but was happy since my soon-to-be 8 year old daughter was having her birthday party today. I figured maybe it’ll be quick and I can actually make the party. 8pm has come and gone, still no tech, and no one called me to give me a better eta. I got 7 texts telling me that they ‘were running behind schedule’ and that I am ‘next in line’ to receive service—but no details. I called at around 7pm and was told (by Michelle) that I would be notified when the tech would be on their way. Ya.. I kinda figured that from the texts. I’ve done service jobs, I know how these things go, but I was hoping that maybe someone could say ‘hey, they shou

The lady who answered the phone to schedule my appointment? Super sweet. Everything else? Horrid. The technician came out inspected our issue told us what would hopefully fix it then tells us prices went up at the start of the year so he’d have to go figure out what the price would be…he comes back in and tells us 805$ mind you this is just to auger ONE toilets main line from the toilet source. So we were desperate as it was our only toilet source we agree he does whatever in the bathroom leaves our bathroom a DISASTER when he’s finished. THEN tells us he had to “auger deeper” so it was an extra 50$ WITHOUT TELLING US FIRST. But the job was already done so what was my options? So we pay it. He tells us a supervisor will call within 2 days to schedule a appointment to take a camera through