Roto-Rooter Plumbing & Water Cleanup

I live in Seattle if you’ve been watching the news, it’s been raining and flooding for the past week. The wife wants an updated bathroom so we’re remodeling the bathroom upstairs, so everyone has to use the basement toilet. Last week there was a problem with the toilet that I thought was caused by blockage. Used the plunger, fixed the problem. Two nights ago the problem was back. Took out the 3 foot auger, no change. Pulled the toilet saw standing water in the drain, decided my abilities stopped there. Time to call a plumber. Should we head there? You need to go somewhere else 12 o’clock It’s 630 at night. I have a toilet that’s not performing., The only toilet in the house. I called three plumbers Southwest, O’Neill and Roto-rooter. Southwest was all computerized. It makes you give a

Our 13 year old gas hot water heater went out over this past weekend and Roto-Rooter was able to get an appointment for us early on Monday to have someone look at it right away. Sam Leonte gave us a detailed bid and we schedule the work to be completed on Tuesday. Sam showed up on time for the scheduled appointment and had great communication with us throughout the replacement process. We’re very happy to have a new and more efficient water heater, and even have new shutoffs on the hot and cold lines! Thanks for all the great work Sam!

Scot did an excellent job fixing my badly clogged toilet. He arrived on time, quickly identified the problem, and had everything working perfectly again in no time. He was professional, friendly, and cleaned up after the work was done. The toilet is flushing like new now. Highly recommend Scot if you need a reliable and honest plumber!

Jerromy Fernandes, is exceptional in his service, leadership, in educating us on what he was about to do, why, and what he found every step of the way, all the while communicating with all those he and we needed throughout the process. He walked the property, assessed, communicated, tackled the issue with precision and care, even looked into the crawl space in the dark to gather more data for his calculations. He pushed to the end! Thank you Jerromy and Roto Rooter and to our incredible landlords for your expedient search for a solution and on New Years Day! Excellent job! Very appreciated.

I was having issues with my toilet and the toilet was actually backing up into the bathtub and it was horrible! We have a septic tank & I've never been on septic before in my life so I had no idea how they worked or how they ran at all. I contacted Roto-Rooter and within less than an hour, Jesse & James showed up at my duplex in Lacey WA. They were polite, friendly, down to earth, easy to talk to, very informative & explained exactly what the case was & why it was doing what it was doing. They actually drew me a diagram of how the system worked & what was happening & why. I really appreciate Jesse taking the time to do that for me. So they rectified the situation the best they could at this time because right now without getting into the septic issues, that being a whole separate issue in