Roto-Rooter

Two men showed up in a nice truck with all the tools they needed for a septic pump job. They did a nice job and preserved the grass the best they could. They were very friendly and had good stories to tell while they worked quickly and stayed very focused. They also seemed to get along with each other very well and that was fun to see. Overall a good experience and I will call them again as I always have. Fast service and good office communication too.

We’ve used Roto Rooter before and their service has been excellent both times. Our service tech Koby was beyond excellent at his job. He made sure everything was in working condition before he left. He made sure everything was very clean. I would highly recommend.

Great customer service received from all the Roto-Rooter staff we interacted with. Chris came on Christmas Eve (same day service!) and was able to get our clog cleared. He was very nice and knowledgeable. He had to pull one of our toilets to snake and basically couldn't even tell he had once he was done! Jim came following wk to pump our septic tank and then 2 guys came after to install our riser (so never have to dig to access septic tank lid again). David came next day to camera our line to ensure didnt have any root issues. He was very helpful and knowledgeable and did great job cleaning up the 2 areas he worked in. (When they use camera - they record it and email files later). Ashley in the office was very nice and professional in my various calls with her re scheduling and to tell me

Had a leak or two. Called Roto- Rooter . They came out the same day. Dave was very knowledgeable and kind. The first leak , he fixed that day. The second one needed a little more attention, he put me on the schedule for the next day. When finished with the second leak. Everything looked great. I have always had great success with Roto- Rooter. I will continue to call them for my plumbing issues.

The Ashley was very friendly and accommodating to our needs and schedule. The actual service call was awesome he was friendly kind understanding good listener and did his job promptly and cleanly. He even trouble shoot my second problem for a solution within the first call. Awesome experience greatly recommended Staunton office workers. Same day service was available