Rotundo Plumbing Corporation

The organization I work for has been a long standing customer for many years. It is for that reason I called them when faced with frozen pipes earlier this week. However the individuals sent to address my concerns were not the regular plumbers that are usually sent. After hours of wasting time and resources, I was told, I would have to wait for my pipes to thaw. After what was a horrible experience, we followed up with the plumber they usually send. He came and like a knight in shining armor addressed all our concerns. I leave this bad review not for the services rendered by my normal plumber but for the owner who felt it appropriate to charge $7K and was completely unwavering when I explained how the initial team dispatched had done nothing but try to use a space heater to thaw th

David is both a professional and absolute gentleman to work with. When I called them for help with some plumbing issues in my home, he personally showed up and was dedicated to fix the issues effectively and for a fair price. Since then I have used them on multiple occasions. Rotundo will always be my go to plumbers.

Decided to replace one of the toilets in the house and contacted Rotundo Plumbing and asked if they still purchase, deliver and install toilets. I called and spoke to Ashley, who was very professional and helpful, and she made the necessary arrangements. The appointment was made and I was very happy that the plumber arrived early. He was professional and did a great job. I am a big fan of Rotundo Plumbing!

I contacted Rotundo Plumbing on Thanksgiving morning for a clogged kitchen drain. I was told they were available but would be$400 per hour. The plumber was in my home for 22 minutes, snaked the pipe 35 feet and cleared the drain. The bill was $673.00. I reached out to the owner, David Rotundo, to inquire about the charge and if he felt that was a fair price. He responded saying they usually charge a two hour minimum- $800++. He felt he saved me money. Will not ever use this company again.

If you are looking for a plumbing company, you should look no further and hire this company. Project was handled effectively, efficiently and quickly. Company came quickly to assess job and began work quickly. Plan of doing work showed company's experience and creativity in understanding how to do project. Very kind and personable workers. Billing was honest and fair as final bill was below estimate. Rotundo has qualifications many plumbing companies do not have including Operator Qualification for covered tasks with Con Edison. We were lucky we found this company.