Royal Maids LLC

We can't be more pleased with Royal Maids. Donna, the office manager, is a great communicator and has a clear passion to make this a top notch cleaning service. Our cleaner Tiffany is professional, passionate about cleaning, and treats our home like her own. She has gone above and beyond. She is attentive to detail. As short-term rental owners we have seen continuous reviews about how exceptionally clean our home is upon arrival. We are thankful for the Royal Maids.

I second a prior review and wish that I could give this company zero stars. I scheduled a free estimate and gave specific directions on how to get to my house because, unfortunately, my address and another address in the same town are very similar. The directions were not followed and the address was put into GPS and the gentleman coming to give me an estimate got lost, and because of this, was late to the appointment. With that said, he apologized for the mix up and gave me an estimate well below others who came to give me a quote, so I decided to use this company. I called yesterday morning to set up the appointment and was told that their computers were just booting up and it would be best if she could call me back in 30 minutes. She called back 1.5 hours later. I missed the call

The best cleaning service in NC/SC! They get all the details. Brings your home back to New! That lady, Heather was wonderful! She's neat and pays attention to detail. I always tip their crew. I'd recommend Royal Maids any day! Quality cleaning at its finest!

Our company hired Royal Maids for our sales office, clubhouse and fitness center about 3 months ago. The 2 gals assigned to our business, Joy and Pat are always cheerful, friendly and very thorough. The owner is truly invested in the business and takes care of her team! Thanks Royal Maids for a job always well done.

Terrible! Please stay away from this company. We hired them for a "deep clean" since our life's are so busy and got nothing even near a simple cleaning. The owner came out to our home and evaluated the house and said it would take 3 hours for a deep clean. When the girls left, I couldn't even tell the house had been cleaned...just a quick wipe down. They even checked off on their checklist that they cleaned the dishwasher and range hood, that we don't even have! My fault for not walking through and looking at details of the cleaning. They will tell you they could only do so much in 3 hours but not even dusting or cleaning floors?!?! That's unacceptable! The owner came to our home after we complained and admitted the job wasn't done correctly and said she would issue a refund. That was a li