Sears Appliance Repair

My appointment is today, I called at 8:32 this morning to confirm , I was told that a technician will come between 12 noon - 12:35. I gave it 30 minutes before I called them again, they gave another time 2:00-2:30. Come 3:05 not a single soul showed up nor a courtesy call from them. I called again, the guy I spoke to, gave me thr weirdest suggestion - to call from a different number that’s not on their file, so I can talk to a technician. That he can’t help me since that’s how management set it up. I told him that I spoke to a lady at 1:00 and was able to give me a time(2-2:30). Then, he said, a technician will be there between 4:17 -4:45. Let’s see if the guy will show up at 4:45. These people can’t even give you a courtesy call like those guys that deliver your appliances. Well, no s

Could not get any one to come a ck refrigerator. Sorry service

The technician Rob was very professional, very friendly, and provided us with detailed explanations of the problems with our appliances. I would not hesitate to use his services again!

Emanuel was one of the most knowledgeable and professional technicians I have ever dealt with. He was also friendly and courteous.

Sears Tech 0911826 absolutely saved the day today fixing our washer. He answered all my questions and was professional, respectful and knowledgeable.