Sears Appliance Repair

Well Warren came out 2days the first day he came out he seemed to be fine but after he took the microwave apart he was able to repair it but the cover panel that Warren unscrewed the top panel and those screw in pieces broke and he tried to say it was broken already and it was not broken until he unscrewed them so know I don’t have the cover on the microwave then he came back on 13/24/2025 @7am in the morning with that bad attitude talk when he unscrewed those parts it usually breaks and when listen to me got attitude walk out the door very smart talk not friendly and poor customer service all I want is my microwave panel put back please he unscrewed it and those pieces broke off and he just don’t want own up to the problem that he did and it nir fair for me as a customer that you fix one

Warren was wonderful. From his cheery call to let me know he was on his wat, allowing our big dog sniff him upon arrival to going above and beyond in repairing our appliance. Highly recommend him!

Clay was great. This was the first time he visited after 6 previous visits and finally fixed our washer after 10 weeks.

After reaching a real person and losing TWO WHOLE DAYS where service was postponed, today went off without a hitch. The service people are not the problem. Getting them here through Sears without wasting DAYS out of my schedule IS, compounded by AI.

The gentleman was very pleasant. My only concern is for the length of time it has taken to have the repairs made to my washing machine.