Sears Appliance Repair

We found water standing in floor tray under washing machine on Thusday AM. Submitted on line service call to Sears at 7AM. Jerry arrived at 11AM., diagnosed problem, ordered parts by noon Thursday. Scheduled repair for Thursday( we could not do repairs earlier) the next week. Saturday parts arrived, sears set message asking if we wanted to do repairs on Monday. Our schedule had changed and Monday was now open. 10:30AM Monday repairs complete and washing clothes. The best service I have received from any repairman for years. I ca't do my own repairs now so I am sold on sears service.

Jerry was my technician and I highly recommend him! Super honest, knowledgeable, and professional!!! He diagnosed the problem right away, walked me through the problem, and did not overcharge me! Very trustworthy and a great outcome! Thank you!

Timothy was FANTASTIC! He went above and beyond making sure my dryer got fixed the same day and even checked my neighbors washer because he heard she was having issues! I cannot recommend enough!!

The tech did not do a good job at fixing my washer after spending $431 to fix it..I was told it still dont work..I will be calling to get a refund. The tech read instructions out of a book more than he new how to fix something.

Timothy with Sears had great customer service, very knowledgeable. Was pleased with our visit, he took the time to listen to our concerns and fix the issue along with educating over what to watch for in the future in correlation with error codes.