Sears Appliance Repair

Arrived and immediately began repairs. He was so quiet, i didn't know when he finished until he informed me the job was done. Very professional. Thank you.

I only give one star because 0 is not an option. The first trip to my residence he broke the freezer slide. And shorted the control board. Fast forward until the return appointment. The office contacts us the day of the appointment and says he called in Sick. They tried to re schedule for a week later. Meanwhile we have no refrigerator. They end up send him today. He claims that he was scheduled off the day before. So he replaces the parts he ordered and leaves. 2 hours later control board is showing a error code that shuts down the refrigerator again. We call the office and get told we need to let it run for 24 hours to properly cool down. That would be great but it doesn't run for 2 hours. Tried explaining to the representative what is going on and got lied to. She stated that t

My washer goes out every 6-8 months and Dustin always gets the job done! He’s courteous and respectful. I would definitely recommend! My washer is under warranty so I’m not familiar with the cost of fixing it so often.

Dwayne was the service man for my GE gas stove. Although this was the second call within 5 months, the service man explained what was done this time as compared to what was done 5 months ago. However, according to CenterPoint Energy technician it was the same problem this time with the gas stove as it was 5 months ago (broiler only ignites on one side. I have videos from both occurrences). I had the same Sears repairman and the same CenterPoint Energy technician for both calls. Hopefully this will not happen again but if it does, I will be requesting a new stove. This could be a very dangerous situation.

Very courteous and knowledgeable about the washer diagnosed problems in a few minutes very professional