Sears Appliance Repair

Jonathan was very professional and quick. He did an amazing job and got us back up and running! Highly recommend.!

Sears has been out numerous times for the same dishwasher problem, and this was the 1st time that I did not receive a text or email with the link to know roughly when they would arrive. I finally got one when the repairman was about 15 minutes away. Fortunately, I found a previous Chrome tab of the link that worked. It would have been pointless to try and contact Sears because it's just an endless maze of menus and there is no way of actually speaking to a real person - ever. Jeff was very friendly and courteous and wasn't fazed at all by my 2 large dogs, which was nice. I explained the ongoing issue and what had already been done and that my dishwasher was still stopping periodically after the presoak. The detergent holder was also increasingly frequently not opening, but didn't seem to

George, a Sears Home Service technician, was fantastic while working on my refrigerator. He arrived on time, quickly diagnosed a faulty fan, and repaired it with impressive skill and precision. His professionalism, attention to detail, and friendly attitude made the process smooth and stress-free. George also shared useful maintenance tips and left the area spotless. I’m confident in his top-notch work and appreciate his outstanding service. Sears has a gem in George—highly recommend! Five stars!

George was fantastic! He was friendly, professional, quick and very polite! I wanted to hug him once he got my trouble washer fixed! Much appreciation!

Notification from website is GARBAGE sends times all over the place. Expect you to stand and stare at your door between 8a-5pm. Time jumped from 1pm to 1030am to 11am etc. Technician NEVER called and notifications didn't come to phone I had to WATCH WEBSITE. Technician rolls up takes a picture of door "customer isn't home" - literally just didnt hear him and no attempt to call me. Claims left voice mail, no call no voicemail. Total garbage.