Service Star Air Conditioning and Heating

I had a great experience with Chris. Very knowledgeable, caring, and efficient. Explained things well and was professional and friendly. Worked hard to get me the best pricing possible for an unexpected installation of a complete new AC system. Installation Tech, Keith was also very knowledgeable, professional and friendly. He explained the system and different features. Also cleaned up and took all trash out with him.

I have used Service Star Air Conditioning to service my central AC for the past three years. Recently, I contacted them because my air heater was not working. During their visit, they expressed serious concern about my unit, advised that it was not functioning properly, and strongly recommended that it be replaced immediately, stating it would be best to do so to avoid issues during the winter. Based on that guidance, I was left without heat for several days during cold weather, and I was also charged $100, despite the issue not being resolved. Because I was not comfortable with the outcome, I contacted another HVAC company for a second opinion. That technician identified that a cut cable had caused the issue, reconnected it, and confirmed that there was nothing wrong with my unit. They al

Although Mickey and his team did a great job on the installation of our new HVAC system in 2024, they have been extremely non-responsive in finishing our request. They recommended we install another cold air return for the house. We even have a proposal for the work. They keep giving us different reasons for not doing the work. Not technician avail, too hot in attic, and now no reason. Almost 1 and 1/2 years later, we are still waiting. They won't say that they won't do it but won't say that they will either. We call and they say they will get back to us, but they never do. Very frustrating!!!

Tony B. from Service Star came out to perform HVAC maintenance at my home, and he was absolutely excellent! He was professional, knowledgeable, and took the time to explain everything clearly. He also installed a UV light to help protect against microbial growth, which gives me peace of mind knowing my system is running clean and efficiently. The entire experience was smooth and top-notch — I highly recommend Service Star and Tony B. for anyone looking for quality HVAC service and great customer care!

Service Star sent Chris to our home to inspect our AC units which we knew had serious issues. He introduced himself then proceeded to inspect the outside unit and unit in garage. He confirmed what we thought our 2015 units were in need of major overhauling of everything. He then gave us the quote to repair all the items and provided us with a quote to fully replace both units with brand new and get a 10 year Warranty. Investing thousands of dollars into 2 old almost 12 yr old units just seem like a good investment. So we asked Chris when could you just fully replace both with brand New RHEEM units. He said tomorrow morning at 10am sir. So we opted for that. Next morning at 10am Chris and his team of 2 men were at our home and busy removing all the old and quickly installing all the new 4to