SERVPRO of Tallahassee

ServPro of Tallahassee , and the service it provides, is nothing short of exceptional. We had the unfortunate fallout from a giant tree landing on our roof. Damage to numerous rooms in the house was significant. Once the tree was removed, ServPro of Tallahassee moved in and immediately started demolition and cleanup, while carefully protecting unaffected areas of the house. Robert Philbrick and his wonderful team were there every day until the job was done. During that time, communication was ongoing. If we could give them more than a 5 star rating, we certainly would. Thank you ServPro Team!

We used SERVPRO of Tallahassee for cleanup of water damage under our kitchen sink. They were very professional and reasonably priced. We were happy with the entire body of work, but there are two things beyond just completing the job I want to highlight. First, they treated our home and property with respect. Even when cutting drywall and pulling out cabinets, they made sure the work area was kept clean and the dust didn't stray to other areas. Second, they were honest. Their final invoice to me was less than the original estimate. They could have charged me the quoted estimate even if the work ended up being a little less, but they showed integrity. That goes a long way in my book.

We had Servpro work at our house due to a washing machine flood situation. During the cleaning process, workers damaged some drywall. We have contacted the person we were told was responsible for having this damage repaired on several occasions. We have received nothing but the run-around. I am still waiting, some two weeks now, for the same day call back.

So there are a few good qualities but I'll express the negative and reasoning for the rating. 2/2 condo in Tally with roommates when one roommate left this December she removed a screw put in the end of September. causing a hole in the water heater. had plumber come in and patch the line (great service from plumber). He recommended I had it dried by water restoration company. I picked servpro (you know funny commercials and stuff) They came I told them what happened. (!!! all this is over the telephone I'm in Broward county!!!) I needed the water dried. The technician set up the equipment to dry the area over the weekend. On Monday I was contacted that there was evidence of a prior leak and that this leak might have moved into the shared common wall. I understood and I gave permission to d

We had a SCHEDULED appointment and because we were BUSY getting OUR 🏡 ready and not “watching our phone” 🙄 our appointment was cancelled . When I called to find out “where they were” Sue was RUDE, condescending, and argued with me and my husband. I recommend that Sue gets a customer service training refresher, especially since she is representing your company.. called SERVE PRO. Which y’all are clearly NOT. No worries though.. we found and AMAZING Company who CARES and fit us in immediately . I do not and will not recommend this company. Good luck ✌️