Sparrow & Sons Plumbing

I was fine with last week's cancellation by this company due to the emergency with the Chantal. However, today they did not show up for the rescheduled 8-10 slot. When I called the person answering the phone said, they had me done for 12-2 (their mistake not mine). It is now 2:30 and nobody showed up. My time is valuable too.

Never thought I would say this about a plumber, but this group is great. They care about doing the right job, aren't trying to oversell you stuff and are friendly.

I was walking out of my house at 6am when I noticed a leaking hot water heater. I called the after hours line on my way into work, they answered and a technician called me back an hour later. I sent a pic of the issue so he knew what to bring. The issue was resolved by 10 am. I was SOOOOO impressed with how quickly and professionally this was taken care of. Thank you. I will always use Sparrow and sons.

We Hired Sparrows to replace the cast iron plumbing under our house with PVC. After they finished the job, we started noticing problems right away. The downstairs toilet became a geyser when an upstairs toilet was flushed. It literally hit the ceiling sometimes. We had them come back to diagnose the issue. They performed hours of diagnostics and came up with nothing. They made a total guess that it could be a partial blockage in the sewer line. We cleared that and it didn't solve the problem. It was at this point that they became really obnoxious to deal with. They clearly didn't want to solve the problem that they caused, because they couldn't figure out what they did wrong. We even tried to help. We spent hours of our own free time researching NC plumbing codes. We came up with a hypothe

Simply put these guys rock! I have used Sparrow for both emergencies and for planned work. While I enjoy the latter, it is comforting to see Sparrow recover from the former. The staff is efficient, friendly and knowledgeable. If you are in need of a Plummer, I cannot recommend Sparrow and Sons strongly enough. Do yourself a favor and give them a call.