Standard Plumbing Supply

Ed was super helpful when I came into to get parts to replace my Water heater cold line supply. He was able to get me in and out in like 10 minutes. People like him are why you keep going to a place for parts.

Hands down the best costumer service experience I’ve ever had. Ed in the parts department was super polite, professional and helpful. I hope standard understands how great of an employee they have here. Thank you Ed

I'm posting this review simply to highlight the performance of one employee in particular -- Ed. Anyone that has purchased their plumbing supplies here knows first-hand how important of a role Ed plays in getting your stuff quickly and accurately. Ed has chased me down in the road because I left some parts and a receipt behind. Ed has offered to buy me lunch. Ed has eagerly lent an ear to hear my personal problems, a shoulder to cry on, a friend to lean on. All I require from a supplier is someone keeping the shelves stocked and ringing me out at the end. What I got instead was a lifelong impact and someone I would consider a good friend. A note to the owners and operators of Standard Plumbing Supply, let me be clear. Ed is not just an important asset to your company, he is arguably *THE

Worst customer service we have ever experienced. We waited there looking at their collection of shower heads for about 15 minutes before the guy came to check on us. I told him we had questions and he told us “I’m not really sure when I’m going to be able to help you since I’m with a customer and I have a truck to unload.” I can understand having a customer, we had no problem waiting until he was done but he was going to go unload a truck instead of answer a few questions?….we ended telling him we would go somewhere else and headed to Nampa where we found what we needed. I don’t recommend going here, there is not enough staff on hand to help and the staff they have there is rude.

Awesome service. I am very happy. Sabrina F. Took great care of me. Ill be back to Standard Plumbing again soon.