Stanley Steemer

My carpets are old, so I wasn’t expecting miracles. After the first cleaning, I honestly didn’t notice much improvement, and there were even some black lines afterward that hadn’t been there before. However, I really appreciate that Stanley Steemer sent someone back out at no additional charge. Tabitha and Nathan came today, and Tabitha took the time to explain everything thoroughly, including what results I could realistically expect. This time, I can personally see a big difference. The photos show the progression: before cleaning, after the first cleaning (with the black lines), and then today. I’m very happy with the final result and would definitely use them again.

Elijah and Marcus did a great job on my area rug, my tiles and grout. I think I will like the new color on the grout. I had never thought of doing that, so was glad they made the suggestion. They clean as they go and left everything back in place. They were very professional, polite and personable. They are great representatives of your company and I really appreciated their help.

Caleb was very friendly and prompt and efficient. Great communicator and I appreciate the amazing job they did!!!

Tabitha and Ricky did a great job explaining their process in advance. They did some extra furniture moving for me and explained what we needed to do once they completed the work. This is the first time we is company, but will definitely use again. Great job!

3 days later - Second time's the charm :) I called my area Stanley Steemer to discuss the issues I had with our carpets. Gina was very receptive and helpful, and she offered to send out a tech to re-do the one area carpet. The techs came out as scheduled and did a great job, stains removed and the carpet looks and smells better. I appreciate the quick response and am satisfied with the result. We have been long time customers of Stanley Steemer, both in Chicago and now in Nashville. Yesterday we had 4 rooms and hallway areas cleaned as well as two 8x10 wool area rugs. We also added deodorizing for the area rugs and the upstairs landing. The good news: The technician was on time, did a thorough job, explained the pricing and what was included. The bad news: For what we paid (about $670, w