Star City Plumbing, LLC.

Brandon and Ryan came to my home to do a plumbing job for me. Top notch service all the way. They did a wonderful job with the installation and left the place looking like no one had been working there. Spotless! Great couple of guys. Super polite and very knowledgeable. I would recommend this dynamic duo to all my friends.

I cannot say enough good about Star City, their technicians, their craftsmanship, customer service and their prices. We have used them a half dozen times in the past several months and have been extremely pleased. They are very punctual and show up when they say they are. We have always used Matt, Brock or Isaiah and request them when we have work done. These guys are exceptional and go above and beyond to assure you are satisfied. Anytime I have called, Matt has been quick to respond for leaks, estimates, scheduling ect and is very thorough at explaining what needs to be done and why and in the event something unforeseen crops up he consults with you and resolves the issue. You will be doing yourself a disservice if you do not call these guys when you have plumbing needs. I don’t often

Brandon and Ryan came to help get the water fixed in a bathroom for me. They have great manners and I would have them back any time I have an issue. Star City has been my go to Plumbing Service for quite a while and I really like them. They are very respectful and that’s always nice.

TLDR - Response time, follow-up, and communication have been disappointing. Our experience is significantly worse than the other reviews here - wondering if it's b/c we need low margin/labor-only work done and are being pushed/ignored. Timeline of my experience with Start City Plumbing: 12/17 - I saw positive reviews and wanted to use a locally owned business, so I submitted a request for a free estimate to install a well pressure tank. 12/18 - Email from SCP requesting service address. I responded w/ my address and let them know I already had the tank and tee assembly. Same day response saying they "will get this put in" (Provided no info on when I could expect a contact) 12/18 - 1/6 - 19 days w/ zero contact. Holidays and not urgent work...so wanted to give them a pass 1/6 - I reached

I just want to acknowledge Brandon and Ryan for coming through and doing a great job!!! Really do appreciate the work they provided. I’m so thankful. They deserve a raise. Fast, efficient, reliable, skillful and friendly.