Star Services Tech

I was pretty upset that my 3-yr old LG refrigerator stopped cooling. Called LG and it was under warranty so Star Services Tech took it from there. They had the parts sent to our house directly and asked to call them when they arrived. I did call at about 11am and within the hour they where on site working on the fix. The tech that came out was very professional, knew what he was doing, had all the tools and had us up and running in about 1.5hrs. Very pleased with the service!!!!

I had a Samsung qualified technician from another shop, (this is apparently a problem as some shops do not have people who can work on Samsung cooling systems) come out and do a full diagnostic on our refrigerator. He informed us that our refrigerator had a small freon leak. Move forward to my calling this shop. I called to ask about just a freon leak repair and recharge. The person who answered was very rushed when speaking to me and said I will not give you a price unless I charge you $85.00 for a service call. I tried to explain we already knew the problem. He started to speak over me to tell me he wouldn't quote me without a service call. Not professional from just the phone call, I would reasonably suspect that the service or repairs visit would be just as unprofessional.

Mike came out this morning to fix our Thor range. He was so knowledge and friendly. The company went above and beyond, contacting Thor on my behalf (w/out me asking), and getting the piece I needed after I had been waiting over two weeks. I highly recommend them!

Great people to have in your corner for warranty work. They took on Appliances Connection and got my 48” Ilve Randall Ge fixed. Easy to work with and gave me peace of mind. Great people!!!!

David and Mike were great.I will highly recommend them. David was in touch during the whole process and Mike was a great technician he was right on the job. Got here right on time. He was very pleasant... Again Thanks for everything....