Strand Termite & Pest Control

Just had my quarterly pest control spray inside and outside my home. The serviceman, Rodney Thomas, was great. Very thorough. Very professional but also personable. Been with Stand for almost 10 years. He has been the best!

We had our termite inspection and warranty extension done last week - our Technician Chris Whitt was excellent; he called before arriving and before he started, he fully explained what was being performed and the areas that he would be working. The job was completed in a timely manner and everything was done exactly as explained. Chris was professional and a pleasure to speak with - thank you Strand for continued great customer service!

A tech came to perform an annual inspection. No one was home. However, this tech wrote on the ticket that he walked around the house and did the inspection. Half of the house is surrounded by a locked fence. I was billed $200. I complained the issue to the office. They sent another tech, who walked into a bedroom on the first floor and stayed there for 5 minutes talking to me. He left and reported that the inspection was done. I got another invoice for $200. What’s in the world! Where are your moral and work ethic?

Have been with Strand Termite & Pest for 11 years with prompt and timely service over the last 10 years. Since Anticimex has taken over the timely service has ended. I have always scheduled my appointments quarterly for the year. Tech always came on time. Since Anticimex has taken over, tech shows up during a 3-hour window. Why could a company come on time for years and now needs a 3-hour window. I have things to do besides wait 3 hours for someone to show up. Highly disappointed with the new takeover. Going to loose a long-time customer

Elton Johnson was awesome! Went above & beyond his job requirement. Very friendly & knowledgeable. I would like to always request him as our exterminator going forward. Can that happen?