Sutherlands HomeBase

Every time I buy something and then go back with a question, they always help. Today it was on a chainsaw and they took the time to walk me through a couple of things I was doing wrong to get it started. Service after sale is important and I’m glad you’re there. Josh did a great job today.

I frequent this establishment weekly. Some things are drastically cheaper than the other two big box places in Weatherford, while some things are more expensive. It just depends. Polyiso foam board is $30 here but $50 at the competition. Paint and glue is a bit pricier. I’ve never had a bad experience, no one hovers over you / harasses you, I don’t “have a phone number” at checkout and no one pressures me to sign up for anything. Lumber is straighter & true than other places imo. It’s a smaller place with a more limited inventory, but they always have what I need. Great place!

Pretty good place, our small town Home Depot with a good selection of lumber, hardware, plumbing supplies, good electrical section and the lawn care section is really good. They carry the entire Stihl product line and have plenty of lawn treatment products. Only reason it's not 5 Star rating from me is because it is difficult to get help with lumber usually. This has become the place for lawnmowers.

I asked if they match lumbers prices and they said yes so I showed them my receipt from Fort Worth Lumber but the manager wouldn't do it because their website didn't have prices.... Didn't even offer a nickel off to try and make a an effort. Fort Worth was $10 less a board for 2x12x16. Customer service is all talk.

Drove 30 minutes for a unit they pulled for us for it to be the wrong one. They said they had some in stock. We had to walk the store with one guy and checked multiple storage containers in the back for an hr to come up empty handed. I told them they needed to update inventory and then they said they can’t update it. Really you can’t update your own inventory? What a joke and waist of time.