Swan Pools - Orange County

Our overall experience with Swan Pools was truly excellent. Despite the complexity of the project, they managed everything smoothly from start to finish. What we loved most were the beautiful waterfalls and the spa, which turned out exactly as we envisioned. The team at Swan Pools really listened to what we wanted and that made all the difference. The customer service really stood out thanks to our project manager, who went out of his way to ensure everything was done exactly the way we wanted. Even if communication was a little spontaneous at times, his dedication to meeting our needs made a big difference and ensured we were completely satisfied with the final result. In the end, we're just so glad we chose Swan Pools. We'd heard plenty of horror stories about other contractors, but S

We had a fantastic experience with Swan Pools. Johnny was our primary point of contact, and he was incredibly responsive, clear, and helpful throughout the entire process. Communication was seamless from start to finish, and we always felt informed and confident in each step. What truly set Johnny apart was his willingness to go above and beyond. When our landscaper/turf contractor needed a few specific pieces, Johnny had them at our house within an hour—no hesitation, just outstanding service. That level of dedication and customer care is rare. We couldn’t be happier with our experience and would highly recommend Swan Pools, especially if you have the chance to work with Johnny.

Jim Eldridge at Swan Pools did a great job in getting our pool designed, and pricing within our budget. Johnny, our project manager was very responsive and always available for questions or concerns we had. As in any large project, there are always little issues along the way and they were quickly addressed and resolved. Even now, our pool is finished, and Johnny is still helping in explaining our app and making sure we understand our system. We are happy with all of the subs who worked on the different aspects of the pool. They were quick and professional. Our pool is now finished and we are so happy we went with Swan Pools, Lake Forest.

We met with several pool companies before choosing Swan Pools and we decided to go with a company that has been in business for a long time. Our project manager was very helpful and communicative which we appreciated. Swan Pools did an amazing job on our entire backyard. I highly recommend them!

My wife and I took a while deciding to invest in a remodel of our backyard. Once we made the decision to do so, we reached out to 5 different pool vendors, including Swan Pools. The representative from Swan that came for the appointment was Kelly Class. We had already met with a few other companies at that point and Kelly was BY FAR the best! We had a specific design in mind and knew we had to get creative with the scope of the project to stay in our budget. She helped bring our ideas to reality and also gave us plenty different options to save some money on the project by doing some of it ourselves. Once we made the decision to use Swan Pools it only took them 2 weeks until breaking ground!! At that point, we were assigned our project manager, Julian Carrera. Kelly continued to stay in