Swink Heating Air Conditioning & Electric

There service was good, but I would have never chose them if I knew they didn't have weekend service even for warranty work. First our AC quit working. Then yesterday when they were open our heat wasn't working right, they came out. Today, Saturday the heat isn't working again. Of course it's cold in the house. This is why they got the stars they did. Update: I had fixes corrected and I appreciated more attention to detail. I changed my rating to a 5.

Thank you guys for coming out so fast. Had other technicians say it would be weeks before coming out. Cullen and his helper were both really professional and thoroughly talked to me about what they were gonna do. Excellent service from them!

I sent a request around 11 PM last night for service. I got a text around 7:30 this morning saying they can come between 10 and 12. I gotta knock on my door around 8:30 AM and the two young men replaced my outdoor circuit breaker box for my AC in less than 30 minutes and had my AC up and running and cooling the house!! I highly recommend Swink! I also like how he had a youngin With him showing him the ropes and teaching him! These guys were awesome!

Work not completed. I just bought a new home. In order to close, we paid extra to have an Swink give us a quote for all repairs that needed to be completed. Before closing date, swink shared the paid invoice showing that all repairs were completed. We got the keys to the house, and immediately found out that the repairs were not completed. We swink come back out to fix both HVAC units they said were repaired. Again, they did not fix the system. After several delays saying they didn't have the right part or ordered the wrong part, they came back out and told us that we needed to replace both units and quoted us around $19,000. They never completed any repairs but were paid thousands already for the work. We had to call someone else to come and fix both HVAC units. Neither unit had

Technician was nice and helpful. He explained each part of the process thoroughly making sure we knew what he was doing and why. Luckily we only needed a new capacitor.