Synapse Construction

We worked with Synapse Construction beginning in May 2021 after a friend in the construction industry referred the company to us. Synapse helped us primarily with new siding for our home plus initial design, paint, several new windows, insulation and roof repair. The whole process could have been daunting but Synapse made it fairly easy and straight forward, from design all the way to paint and some needed roof repair at the end. We found everyone that worked at the company to be responsive, communicative, professional, and really helpful even with Covid and supply chain shortages and delays. We are thrilled with the final outcome. Our old 1909 house is finally restored.

To set the stage: We interviewed multiple contractors to rebuild the whole exterior of our home. This included removing poorly constructed 1980s siding, windows, doors, and a sunroom, and rebuilding the exterior to be both beautiful and extremely weather-proof. My wife is a construction management professional, so we were definitely picky about who we’d work with from the outset. The moment I knew that I wanted to work with Kyle and Synapse was the day we sat down in our kitchen to talk through how we would keep our house water-tight at every window. This was one of the major inherited problems with the house, and we have a *lot* of windows, so it was extremely important to us. As Kyle talked us through the approach, and hand sketched a complex, custom solution from window assembly, to ra

We had the pleasure of using Synapse Construction for all new siding, replacing 12 windows and four sliding glass doors, adding a 13th new window, and then painting the exterior once that was all done. Whew. We initially met with a few companies, but when Kyle, the president of Synapse, showed up for our initial consult and spent the time talking through the entire process with us, we knew they were the right choice. Kyle answered hundreds of questions from us, both during the initial consultation and through email for several weeks after that first consult just to help us feel at ease with the process. This was all before we paid anything - Kyle didn't need to spend as much time with us as he did, but it really showed how much he and his team care about making sure his customers are ulti

Synapse Construction and the whole team were amazing to work with every step of the process. Easy to communicate with. Quick to respond. Showed up when promised. Fausto and crew on the field were punctual, hardworking, had a great attitude and took pride in doing a good job-- AND made sure to communicate any issues that came up and worked with us to quickly resolve them. Thank you Synapse 🙏

Job cost double the original estimate; took 4x the amount of time estimated; several parts never completed; lots of loose ends left unfinished and ignored; at least one window can't even be closed. Some of the subs were of mediocre quality. In particular sheetrock. Some of the siding was installed such that there was substantial earth wood contact. One of the photos shows the retaining wall that I had to dig in order to remedy this. Note that the response from the "owner" is essentially just a to make it look like they're going to address things. They were never willing or able to make things right.