Tar Heel Basement Systems

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work. We appreciated his attention to detail and would love to work with him again.

I had my 1st inspection with Joel for the encapsulation of the crawl space. He explained the entire process, went over photos taken that day and answered all my questions. Joel was very personable and represented the company well. He made the inspection process smooth and relatable.

My family moved into a new house 3 weeks ago. The seller declined to fill out a disclosure, so we’re finding all of its issues through a combination of our general home inspection and contractors. The first call I made to get an opinion on my potential foundation issue might be Tar Heel’s main competitor in the area: Carolina Basement systems. That rep came out, pointed to a couple of cracks in my trim, showed a 1/4” difference in height on different sides of my basement, and insisted I needed 19 helical piers at a cost of $42k. He also tried to sell me 17k worth of waterproofing despite having no known water intrusion issues. I knew I needed a second opinion. I called Tar Heel basement systems next. They sent out Colin Schmid. He sat down with me and asked me what my goals were and he ac

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar Heel basement and am able to have peace of mind and put my trust in this company. He was prompt, transparent, and thorough with his inspection, as well as being patient, friendly, and very professional. He sat down and explained everything he found, what he would recommend, and made me feel that he did have my best interest at heart and that I was being taken care of, which is rare to find now.

Our technician was Devin Hunt. He listened to our concerns and then went about his inspection with the utmost attention to detail and our concerns. When he was finished, he walked us through everything he did with accompanying photos. He was very thorough and professional. We were very pleased with his service today.