Terminix

We got a new guy, Greg, for the first time and he serviced inside our house first. He did put covers over his shoes, but the water and mud still came through and left a path of where he stepped in my house. I have mud spots on my light taupe carpet. We took pictures and sent them to him. No response. We called the number listed for the Terminix that served the Irwin area. You can’t even talk to a supervisor. Alyssa, took down our information and said she put it in an email, and someone would get back to me in 24-48 hours. Really? My carpet could have permanent spots. We need answers now. Terrible customer service.

Rodney (Rodney Mitchell) was awesome! Super friendly, extremely thorough, and provided so much information. He answered all of my questions, and did a full home inspection, no-hesitation. Our pests were thankfully not inside our home (first time we had rats exterior), but he still even wrote me up multiple quotes for preventative options & gave me clarification on the services we may need. 10/10 technician, will more than likely purchase prevention just based on how great he was with us.

Love my bug guy! Kevin (Foeks) is always professional, thorough, courteous, and flexible. Uses pet & family-friendly products so I don’t have to worry. Now if only their billing was as pleasant to deal with as my service technician!

Excellent !!! Did all areas as normal, inquired if we had any specific concerns. Replaced sticky flat pads in garage Asked about attic. Always pleasant, attired in professional manner. An outstanding employee who represents Terminex in an excellent manner.

Mike and Austin were great. New insulation installed and entry points into the home were repaired. Professional performance throughout. Very knowledgeable. Thorough cleanup when finished. Asset to the company.